Privacy Policy

Last updated: February 1, 2026

1. Introduction

Dragohost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Minecraft hosting services and website.

2. Information We Collect

Personal Information

• Name and email address (for account creation)
• Payment information (processed securely via Cashfree)
• IP address and device information
• Server usage data and logs

Automatically Collected Information

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

3. How We Use Your Information

• To provide and maintain our hosting services
• To process payments and manage subscriptions
• To send service-related communications
• To provide customer support
• To detect and prevent fraud or abuse
• To improve our services and user experience
• To comply with legal obligations

4. Information Sharing

We may share your information with:

• Payment Processors: Cashfree for secure payment processing
• Service Providers: Cloud infrastructure and hosting partners
• Legal Requirements: When required by law or to protect our rights

We never sell your personal data to third parties.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect functionality.

6. Data Security

We implement industry-standard security measures including encryption (SSL/TLS), secure data centers, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to data processing
• Export your data in a portable format

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for backup purposes and as required by law.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Contact Us

For questions about this Privacy Policy, please contact us at privacy@dragohost.cloud